WEB DESIGN & DEVELOPMENT

/ABOUT

Considered the largest living mammals on land, elephants are majestic animals. Their size and volumnus figure adds to a bold and respected presence in the animal kingdom. They’re considered an extremely intelligent species, and have been observed showing advanced problem-solving skills and demonstrating empathy, mourning and self-awareness.

We design and develop heavy duty, yet lightweight digital expressions of your brand. Whether its a website to showcase your business activity, an e-commerce site to increase online sales, or tailor-made LMS solutions, we follow a clear timeframe approach for each project to ensure efficiency and speed. The only ingredient you have to add is your vision  collaborative spirit! 

 

ELEPHANT TERRITORY

/OUR PROJECT PROCESS

1
Research

Ensure that everything has its place and is there for a reason, through a research and analysis phase. We study you, your industry and clients to try and find little golden nuggets that will help form a prominent online presence, and generate more “buzz” for your unique brand

2
Questionnaire & Auditing

The next step is to thoroughly understand your business, your business goals, your customers and their expectations and behaviour, and how your website factors into all of it. 

3
Wireframing & Prototyping

Once we’re armed with this information, we’ll set to work sketching out interface layouts. Wireframes look like simple skeletons of your website without the visual polish of the finished design, allowing us to experiment and iterate on solutions quickly so that we have a good sense of how content should be laid out across different screen sizes.

4
Design

Next we’ll design high-fidelity comps that show what the final designs will look like on desktop, tablet, and smart-phone screen sizes

5
Development

Once you’ve approved the design, we’ll start building them using PhP, HTML, CSS, and Javascript. After testing the static layouts, we integrate the new designs with your current CMS platform (WordPress, Prestashop, Magento etc). To do this we’ll need to mirror your live site in a development environment.

6
Feedback

Your feedback is critical to the final result. We will work together along each phase of the project process to make sure you are happy with the final outcome. You will also have the opportunity to revise the entire project once the previous steps have been completed. 

7
UAT

UAT (User acceptance testing). also known as Beta, Application, or End-User Testing, is often considered the last phase in the web development process, before the final release of the website or software for the client. Within the user acceptance testing, the target audience interacts with the website, points out any imperfections, and makes suggestions about possible improvements.

8
Rollout

Upon completion of the User Acceptance Testing, we will perform all the necessary steps for your brand new website to come online. Congratulations on your brand new TUSKS!

1
Research

Ensure that everything has its place and is there for a reason, through a research and analysis phase. We study you, your industry and clients to try and find little golden nuggets that will help form a prominent online presence, and generate more “buzz” for your unique brand

2
Questionnaire & Auditing

The next step is to thoroughly understand your business, your business goals, your customers and their expectations and behaviour, and how your website factors into all of it. 

3
Wireframing & Prototyping

Once we’re armed with this information, we’ll set to work sketching out interface layouts. Wireframes look like simple skeletons of your website without the visual polish of the finished design, allowing us to experiment and iterate on solutions quickly so that we have a good sense of how content should be laid out across different screen sizes.

4
Design

Next we’ll design high-fidelity comps that show what the final designs will look like on desktop, tablet, and smart-phone screen sizes

5
Development

Once you’ve approved the design, we’ll start building them using PhP, HTML, CSS, and Javascript. After testing the static layouts, we integrate the new designs with your current CMS platform (WordPress, Prestashop, Magento etc). To do this we’ll need to mirror your live site in a development environment.

6
Feedback

Your feedback is critical to the final result. We will work together along each phase of the project process to make sure you are happy with the final outcome. You will also have the opportunity to revise the entire project once the previous steps have been completed. 

7
UAT

UAT (User acceptance testing). also known as Beta, Application, or End-User Testing, is often considered the last phase in the web development process, before the final release of the website or software for the client. Within the user acceptance testing, the target audience interacts with the website, points out any imperfections, and makes suggestions about possible improvements.

8
Rollout

Upon completion of the User Acceptance Testing, we will perform all the necessary steps for your brand new website to come online. Congratulations on your brand new TUSKS!

/WE 'VE GOT YOUR BACK

HOSTING SOLUTIONS

Once your project is ready to go live, we provide several hosting proposals for well known providers that ensure your website’s smooth functioning. You may also choose to go with our own hosting silutions.

Make your choice according to your project needs and budget, from dedicated servers to shared hosting solutions.

SUPPORT SERVICES

After your website is up and running, we can offer the additional support services, such as:

  • Website monitoring 
  • On demand technical support and issue resolving 
  • Training, & consultancy on web best practices 
  • Security monitoring 
  • Website maintenance 
  • Disaster recovery
  • Website migration
 

OUR SUPPORT PACKS

We offer four levels of website maintenance packages:

Basic, Standard, Pro & Plus.

All packages are designed around sites that utilise content management systems. If you have multiple sites or require other options we can tailor support packages according to your business needs.

Retainers can include (but are not limited to):

  • BACKUPS
  • CMS & PLUGIN UPDATES
  • WEBSITE SUPPORT
  • 24/7 UPTIME MONITORING
  • EMAIL SUPPORT
  • PHONE SUPPORT
  • CLIENT PORTAL
  • DEDICATED DEV TEST ENVIRONMENT

OUR TICKETING SYSTEM

Our in-house ticketing system provides our teams a platform to efficiently track all of our clients running and emerging issues, as well as statuses and solutions.

We provide a 24/7 support system, allowing our clients to track progress to any issues raised about their requests at any given time.

 

/WORK WITH

Found your TUSK?

Are you interested in starting a project with us?

logo-TUSKS

STAY CONNECTED

27 Old Gloucester Street
London WC1N 3AX

info@tusks-media.democ.fun